Guest Relations Team
Your Guests Deserve the Best – We Deliver It
At TITAN Staffing Services, we specialize in providing the best Guest Relations staff to assure every function runs smoothly and professionally.
Our experienced team enhances guest engagement, facilitates seamless flow, and upholds the highest standards of hospitality.
The TITAN Experience
Every interaction shapes the guest experience. TITAN’s Guest Relations professionals are highly trained to manage high-volume crowds with precision and professionalism.
Conference & Staffing
- Registration & Ticketing
- Greeters & Ushers
- Customer Service & Brand Ambassadors
Why TITAN?
Creating First Impressions That Last
Our trained guest relations staff make sure guests feel welcomed, valued, and informed as soon as they step through the door.
Seamless Venue Navigation
We enhance efficiency from ticketing and registration to ushering and crowd management.
Scalable Support for Any Size
If you need a small & intimate VIP occasion, or a sprawling arena gathering, we have the scalable guest relations solutions you need.
Trained in Hospitality & Customer Service
TITAN’s team members are experts in guest relations duties and ensuring a stress-free function experience.
TITAN by the Number
Elevating Guest Satisfaction With Outstanding Service
We go beyond guest service—we create a seamless guest relations strategy that ensures memorable experiences and lasting impressions.
Our approach is built on four key pillars:
Carefully chosen, fully trained W-2 staff committed to exceptional service.
Real-time communication and feedback systems to enhance guest satisfaction.
Customized procedures designed to meet your guests' unique needs and expectations.
Expert guidance and oversight to ensure quality service and safety compliance.
Excellence Through Our Clients' Eyes
Hear firsthand experiences of our unmatched event security services and staffing expertise.
Our team
Meet the Faces Behind Exceptional Guest Experiences
Our dedicated professionals bring warmth, expertise, and seamless service to assure every guest interaction is welcoming, efficient, and unforgettable.
Angela Gennari
Chief Visionary Officer
Michael Capella
Mid-Atlantic Regional Manager
David Sutherland
General Manager
Renita Wilkinson
Office Manager
Frequently Asked Questions
TITAN Global Enterprises is committed to providing top-tier security and staffing solutions. Below are some common questions about our services and expertise.
Guest Relations focuses on creating a welcoming and seamless experience for attendees. This includes managing registration, ticketing, ushering, wayfinding, and brand ambassadorship.
Simply provide your details, and we’ll match you with the best professionals for the job.
Yes! Our team specializes in filling urgent staffing needs with highly trained personnel.
We provide guest relations support for conventions, concerts, sporting venues, corporate functions, and more.
Absolutely! Our professionals undergo rigorous training in hospitality, crowd management, and problem resolution.
Latest News & Articles
Special Event Security Services: Protecting Your Guests and Assets
When planning a special event, security is often not the first thing on your mind,
How to Choose the Right Security Services for Your Business
Imagine hosting a high-profile event without the right security. It’s like leaving the front door